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How to perform your oil sample collection

There are 3 ways you can sample your engine's oil. Which one is right for you? Download the instructions or watch the helpful videos below.

Ready? Do this first.

Park vehicle on flat surface
This will help with proper oil levels.
Run your engine for 15 minutes
You want your oil at approximately 190°F.
Finally, turn that engine off
We don’t want injuries or engine damage!

Three ways to sample your oil

1. Vacuum Bottle

This is the simplest, cleanest way to get your sample. Just remember to not touch that valve until everything is ready!

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2. Syringe

If the vacuum bottle fails to draw enough oil, or someone played with the valve while you weren’t looking, the included syringe will help you complete the sample.

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3. During oil change

If the vacuum bottle fails to draw enough oil, or someone played with the valve while you weren’t looking, the included syringe will help you complete the sample.

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Warnings & tips

  • Your sample bottle uses a vacuum to pull oil from your engine. Do NOT move sample bottle valve until one end of the sample tube is connected to the bottle and the other is submerged in oil. Otherwise the bottle will lose its suction and you won’t be able to draw a full sample If this does happen, use Syringe instructions to complete your sample.
  • Engine must be turned OFF before you draw your oil sample. You don’t want the sample tube to get pulled into the rotating components of your engine as this will cause significant damage.
  • Wear protective gloves as engine oil is VERY HOT at operating temperature.
  • Make sure the sample tube is completely submerged in oil. Otherwise you will lose suction and won’t be able to get a complete sample.
    If this does happen, use Syringe instructions to complete your sample.
  • Clean any spilled oil immediately.

Frequently Asked Questions

If you chose standard shipping, you should receive the test kit within 5 business days. If you chose expedited shipping, you should have received a tracking number and received your test kit within 1-2 business days. If for some reason it does not arrive please contact NAMsupport@zenginescore.com

 

Standard shipping costs are included in the test kit costs. Expedited shipping is quoted at time of ordering prior to payment. Samples can be returned to the lab using the pre-addressed and pre-paid returns envelope.

Sample test kits should be received within 5 working days. Your results should be available within 5 days from receipt at the laboratory.

Yes, the laboratory team would be happy to discuss any questions you may have. Please contact the team at NAMSupport@zenginescore.com

A completion notification will be sent to you via email. At that time, you can log in the Zengine Portal to see your results. A report can be printed from the Zengine Portal.

The sampling process is very easy, and the everything you need will be provided along with instructions.

A notification will be emailed to you upon sample receipt in the laboratory. Upon receipt, at the laboratory, your results should be provided within 5 working days.

The analysis will be undertaken at Zengine Laboratory located in Naperville, IL

At a minimum, we will need the VIN # of the vehicle in order to test the engine sample. This is to ensure all alarm parameters are compared to the appropriate alarm tables. The sample registration process will request additional information such as oil in use, time on oil, time on engine, etc. The more information we have, the better the analysis can be.

The sample test kit will include all of the components required to take and submit your sample

Absolutely. You can buy the test kit to be delivered to a third party.

Sampling test kits are valid for 12 months from point of order.

If your engine is warmed up, it should only take 10-15 minutes to pull the oil sample and register your sample test kit online.

The best results occur when oil has had a chance to fully cycle through the engine for 1000 miles or more. When you register your test kit we ask you to note the number of miles the engine has run on the current oil as this may affect how the data is evaluated.

Absolutely not! Attempting to sample a running engine will most likely result in engine damage and possible hand injury. The sampling tube potentially getting caught up in rotating parts inside the engine. If you need a refresher on how to pull a sample, watch this helpful video tutorial.

Before pulling your sample, please read the instructions and watch the instructional videos. If you are still having problems, please contact us at  NAMSupport@zenginescore.com

 

We suggest annual sampling for normal driving and trending. Oil analysis works best when data is trended over time. Sampling before a long trip will also give you the confidence your engine is in great condition. You can also sample to confirm mechanic diagnosis before approving work.

Yes, you can have your mechanic take your sample for you. Make sure the mechanic uses the Zengine sampling bottle to send in the oil sample.

You will learn valuable information about the health of your engine as well as what types of contaminants are in your oil. You can also use Zengine testing to confirm the proper oil was used during your last oil change.

The Zengine report can help to identify when an adverse condition exists. The evaluation will include recommended services however, these recommendations should always be reviewed with your service center to determine if something else can be done which may be more effective.

Many newer vehicles do not have dipsticks for manual oil level checks. In these cases, the Zengine sample will need to be collected during an oil drain. Instruction for this method are included in the Zengine test kit.